 |
Traits of a Good Telesales Person
by Stacey
(India)
What would you say are the 5 most important aspects to be a good tele-sales person?
Answer Hi Stacey, I do not proclaim to be an expert in this particular field but here's my list:
1)Resilience - a telesales person needs to be able to handle rejection
2) Rapport - You need to be able to quickly build rapport with the person on the other end of the phone
3) Listening Skills - you need acute listening skills so you can pick up your prospects interest level.
4) Focus on criteria - You need to be able to recognize what's important to your prospect and if your product "fits the bill" to be able to talk in terms that your prospect relates to and understands.
5) Finally you need to be confident enough to close the deal and while doing that leave your client in such a frame of mind that buyers remorse is NOT going to happen.
Hope this helps, (food for thought), Greg
Click here to post comments.
Join in and write your own page! It's easy to do. How?
Simply click here to return to Ask Selling.
|
|
Testimonials
The info is very helpful and productive... Gurbir Singh
Suggest changes or improvements here:: no need to, bloody fab... Simon
Thanks for your effort. Please add link with more details to go in deep detail when the sales man need it... Mohammed
I will be purchasing the ebook very soon, great site, thanks!... Erika
I am based in Ireland and am very impressed with all the material I have read... Kevin
It has been informative and useful to me. I think changes would be diluting it... Putco
It would be great if we could get some demo videos or case study or some examples where the process of SPIN selling is used... Seimaa
Very grateful to your valuable articles in your website and I've learned a lot... Janey
No improvements needed for me, it was clear, concise, I loved it... Martine
More real life examples and scenarios needed... Jidesh
Good work mate!... Tarun
Excellent there is no need of improvement... Nishart
Hi Greg,
I am forever grateful for your mission of helping salespeople around the globe to raise the bar of service in this profession through your free articles and sharing of experiences even offering to sales coach.
My perspective about selling raised to a new level since reading some of the articles yesterday... Marcelino
I found that this information is very powerful... Julia
Thank you so very much for your site, you helped me a lot and I hope that you will keep on helping us... Nasser al-Baidhani
|