logo for sellingandpersuasiontechniques.com
Home
Professional Selling
Communication
Sales Rapport
Sales Objections
Free Articles
Influence
Book Reviews
Sales Coaching
Blog
Free Sales Book
Sales 2020
Subscribe to eZine
Twitter
Persuasion Words
Sales Questions
Power Words
Selling Techniques
Selling System
Nonverbals
Telesales
Sales Assessment
Survey
About Me
ASK

[?] Subscribe To This Site

XML RSS
Add to Google
Add to My Yahoo!
Add to My MSN
Subscribe with Bloglines

Building Rapport with the Customer

i would like to know the skills needs to be acquired to build rapport with customers and not just techniques because they will eventually be recognized by the customer to be not genuine and may even lead to resistance not cooperation to close the sale.

Thank you very much

Answer

Hi,

people have acute BS detectors so it's important to have the best interest of your prospect in mind.

You are not there to make a sale or make money. You are there to make someones life better or easier. And if you do that well enough the sales will come.

As Zig Ziglar said, "you can have everything you want in life if you help enough other people get what they want."

I don't necessarily agree with what you say about techniques being found out.

I have used unconscious rapport building techniques for over 15 years and have never been called on it. Although, it's important to remember I never tried to use this to manipulate people, only to open the lines of communication and give myself every opportunity to explain how my offering could be of benefit to them.

Hope this helps, Greg

Click here to post comments.


Testimonials

The info is very helpful and productive... Gurbir Singh

Suggest changes or improvements here:: no need to, bloody fab... Simon

Thanks for your effort. Please add link with more details to go in deep detail when the sales man need it... Mohammed

I will be purchasing the ebook very soon, great site, thanks!... Erika

I am based in Ireland and am very impressed with all the material I have read... Kevin

It has been informative and useful to me. I think changes would be diluting it... Putco

It would be great if we could get some demo videos or case study or some examples where the process of SPIN selling is used... Seimaa

Very grateful to your valuable articles in your website and I've learned a lot... Janey

No improvements needed for me, it was clear, concise, I loved it... Martine

More real life examples and scenarios needed... Jidesh

Good work mate!... Tarun

Excellent there is no need of improvement... Nishart

Hi Greg,

I am forever grateful for your mission of helping salespeople around the globe to raise the bar of service in this profession through your free articles and sharing of experiences even offering to sales coach.

My perspective about selling raised to a new level since reading some of the articles yesterday... Marcelino

I found that this information is very powerful... Julia

Thank you so very much for your site, you helped me a lot and I hope that you will keep on helping us... Nasser al-Baidhani